Terms of Service
These terms govern your use of the online services of our games — your game account, your progression and statistics, your in-game currency and items, and matchmaking. They apply to every game GameDevJug publishes, now and in the future. Where something applies only to the games or features that have it, these terms say so.
Games: every game published by GameDevJug, including AGENTOS (together "the Games", each one "a Game").
Studio brand: GameDevJug.
1. What these terms cover
By playing a Game you accept these terms. If you do not accept them, do not play.
These are not the purchase terms. Our Games are distributed through the Epic Games Store, and purchases, refunds and payment are governed by Epic's own Store terms and end user licence agreement. Where these terms and Epic's conflict on anything to do with buying, Epic's govern.
2. Your account
- Your account in a Game is created automatically from your Epic account the first time you sign in to that Game. You do not choose a password with us and we never see your Epic credentials.
- The account is personal to you. Do not share it, sell it, buy one, or let anyone else play on it.
- You are responsible for what happens on your account.
3. Acceptable use
Do not:
- Cheat. No aimbots, wallhacks, memory editing, packet manipulation, macros that play for you, or anything else that gives you an advantage the game does not give other players.
- Exploit bugs for advantage — currency, items, progression or match outcomes. Report them instead.
- Attack the service. No attempts to overload, probe, reverse-engineer or gain unauthorised access to our servers, matchmaking or backend — or, in a peer-to-peer match, to the other players' games and connections.
- Abuse other players. No harassment, hate speech, threats, or deliberately ruining matches (throwing, griefing, repeated abandonment).
- Automate account creation or run multiple accounts to manipulate matchmaking or ratings.
- Sell or trade accounts, in-game currency or items outside the Game they belong to.
4. In-game currency and items
In games that have in-game currency or items:
- In-game currency and items have no monetary value, cannot be exchanged for money, and are a limited licence to use them inside the Game they belong to — not property you own.
- They are cosmetic. They do not affect gameplay balance, and we intend to keep it that way.
- We may add, change, retire or re-price items. We will not remove something you have already bought from your account except as described in section 6.
- Currency and items are not transferable between accounts, or from one Game to another.
5. Fair play, matchmaking and ratings
- Where a Game keeps them on our servers, matchmaking, teams, match results, ratings, progression and currency are decided and recorded by our servers. Your game client's copy is a display of our record, and where they differ ours is authoritative.
- We may adjust or reset ratings, statistics, currency or items where we find they resulted from cheating, an exploit, or a fault of ours.
- Reporting another player. In games that offer it, after a match you can report someone for cheating, abuse or deliberately ruining the game. Reports are recorded on our servers and used to investigate conduct and decide enforcement — see section 5 of the Privacy Policy for exactly what a report records and how long we keep it. We do not tell the reported player who reported them, and we do not act on a single report alone. Do not abuse reporting — deliberately filing false reports is itself a breach of section 3.
6. Suspension and termination
- We may suspend or terminate your access to a Game's online services, or to all of them, if you breach these terms — immediately and without notice where the breach is serious, such as cheating or attacking the service.
- Termination for cheating or abuse means losing access to your account, including anything you have purchased, without refund.
- You can stop using the services at any time, and you can ask us to delete your account — see section 8.
- If we discontinue a Game's online services, we will give reasonable notice where we can.
7. The service is provided as it is
- Our Games' online services are provided as available. We do not promise they will be uninterrupted, or that matchmaking will always find you a match.
- We may change, suspend or discontinue features, and we may take servers down for maintenance.
- Our Games require an internet connection for their online features. Some parts — the store, your progression, your unlocked content — are unavailable while you are offline, by design.
- In games that connect players to one another directly (peer to peer), one player's game hosts the match. If the host leaves or loses their connection, the match may end for everyone in it.
8. Your data
How we handle your personal data is described in our Privacy Policy, which forms part of these terms.
- You can export your data from inside the Game in games that offer it: Settings → Account → Export My Data. In any Game you can also ask us for a copy by email (see section 8 of the Privacy Policy).
- You can request deletion of your account from inside the Game in games that offer it (Settings → Account → Request Deletion), or in any Game by writing to gamedevjug@gmail.com with the Game and your in-game display name. Deletion is permanent and includes your progression, currency and purchased items in that Game, which cannot be restored afterwards.
9. Children
Our Games are not intended for children under 13, and we do not knowingly create accounts for them. Where local law sets a higher age for children's online services, that age applies. See the Privacy Policy for what this means in practice.
10. Changes to these terms
We may update these terms, including as we release new Games. If a change materially affects you we will give notice in the affected Game or on this website before it takes effect. Continuing to play after that means you accept the change.
11. Law and disputes
These terms are governed by the law of Croatia, and the courts of Croatia have jurisdiction. If you are a consumer in the European Union, this does not remove the protections of the law of your own country, or your right to bring proceedings there where that law allows it.
12. Contact
JASPERO d.o.o., Drniška ulica 9, Osijek, Croatia